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Certificate for Adult Learner Support (City & Guilds 9297)

Who is it for?

If you work with people with literacy, numeracy and language needs, perhaps in a guidance role, then this level 2 Certificate in Learning Support is for you. It recognises the knowledge and skills of a wide range of staff that play a key role in supporting potential learners’ needs in a wide range of settings and situations.

The department for Education and Skills supports the value of the qualification, particularly Unit 1 – Literacy, language, numeracy and ICT needs for work, education and life, for raising awareness of the Skills for Life strategy for a diverse range of staff.

Is there more than one pathway for this qualification?

There are two pathways for this qualification, these are:

Pathway 1: Learning Support

The full level 2 Certificate in Learning Support (Literacy, Numeracy or ESOL) provides training for those who wish to support learners, working under the guidance of a specialist teacher. YES currently offers the Literacy option.

Pathway 2: Literacy, Numeracy and ICT Awareness

This has been designed to stand alone and is intended to provide awareness of the Skills for Life Strategy, for those who promote access to learning.

Participants on Pathway 2 will need a placement, supporting adult students in a literacy group/class. They keep a portfolio of evidence for assessment. This includes a Reflective Journal and short written assignments.

Training sessions are interesting and interactive with plenty of experiential learning and chances for small and large group discussion as well as input from a trainer with a wealth of experience in delivering basic skills tuition to adults and young people.

Where and when?

YES runs these courses every year starting in September. It may be possible to infill into this course.
Another option is that YES could run a course specially for staff of a particular organisation. In this way it will be able to focus on specific issues as well as covering general aspects of Skills for Life Strategy. The course could be run at YES or at the premises of the commissioning agency.

What will I get out of it and what are the progression opportunities?

Pathway 1

You will be qualified to support learners in a literacy group under the guidance of a specialist teacher. You could go on to either the Level 3 Certificate in Delivering Basic Skills to Adults, Level 3 Certificate in Adult Literacy Subject Support or Level 4 Certificate for Adult Literacy Subject Specialist.

Pathway 2

This will raise your awareness of the issues and your ability to support clients with language, literacy or numeracy needs.
You could choose additional units to complete in order to gain the full Level 2 certificate.

Do I need any qualifications to be accepted onto one of the courses?

Pathway 1

Your literacy skills need to be at or above the level of GCSE A-C (Adult Literacy Certificate at Level 2). If necessary we can arrange for you to take the Adult Literacy Certificate.

Pathway 2

You do not need any specific prior qualifications, learning or experience. The nature of both the learning and assessment required for the qualification is such that learners will need to be able to read and interpret written tasks and to answer questions in a legible and understandable form, organising written information clearly and coherently.
How much does the course cost and how do I find out more?

Phone Chris at the Youth Education Service on 0117 973 9744

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Registered Charity:


David Brockington
Roger White
Richard Willis
Sir Tony Robinson

Youth Education Service
14 Frederick Place, Bristol, BS8 1AS
0117 973 9744